We are seeking a Customer Operations Director to oversee the end-to-end customer support journey for global teams, utilizing Customer Relationship Management Systems (CRMS) and various inbound communication channels to ensure seamless service delivery across North America, Europe, the Middle East, and India.
Requirements
- 12+ years of professional experience in a senior customer operations role
- Robust knowledge and experience with Multi-national employment laws
- 5+ years of people leadership experience and strong leadership skills
To apply for this job please visit www.skillsoft.com.
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