Marketing Operations Manager

Role Overview

We are looking for a Marketing Operations Manager to join our Growth Marketing team. This role will report into the Senior Manager, Marketing Operations and will support the broader marketing and sales teams as an expert in the day-to-day software, data and processes that drive commercial success.

What You Will Do

Administer, optimize, and troubleshoot marketing automation tools (e.g., HubSpot & Salesforce), lead the creation and optimization of email marketing capabilities, analyze large sets of marketing data, evaluate, select, and implement new marketing technologies and tools, and create and maintain dashboards and regular reports.

Why It Might Be a Fit

The ideal candidate will have a foundation in Marketing or Sales and a strong experience working within marketing/sales/revenue operations with experience administering Hubspot & Salesforce. You will work closely with both the sales and marketing teams to develop and optimize systems that enhance efficiency, scalability, and performance.

Requirements

• 3+ years of experience in marketing operations, with expertise in Hubspot and Salesforce
• Demonstrable experience thinking through an ecosystem of marketing tools with personal experience leading the evaluation and implementation of new software
• Experience managing data syncs across integrated tools (e.g. MAP & CRM)
• Detail oriented to a fault, with the confidence to audit complex processes and find gaps, or potential optimizations
• Strong communication skills and ability to train sales and marketing teams on process and appropriate use of technology
• Familiarity with data enrichment and data hygiene best practices; experience with data enrichment & orchestration platforms is a big plus
• Familiarity with event and webinar marketing and the operational processes needed to support them

Benefits

• Highly competitive salary
• Retirement/ 401K/ Pension Savings globally
• Competitive Paid time off packages including birthday’s off!
• Access to a comprehensive mental health care program
• Health benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, books etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave program
• A friendly, welcoming, and supportive culture
• Our social and team events!