Service Sales Manager – Processing & Packaging Equipment

Role Overview

The Service Sales Manager is responsible for leading the sales process from lead generation to order fulfillment for Syntegon food packaging equipment. The role involves improving customer satisfaction by working with Syntegon resources to address customer needs and technical specifications. This position requires a team-oriented individual who can build strong relationships with customers and internal teams.

What You Will Do

Drive lead generation and manage the sales pipeline through to order intake. Represent the full portfolio of aftermarket products including Field Service, Parts, Modernization, and Training. Build and maintain positive relationships with customers, developing a deep understanding of their organization to identify key decision-makers and understand the business strategy and goals.

Why It Might Be a Fit

This position requires a team-oriented individual who can build strong relationships with customers and internal teams. The ideal candidate will have 2+ years of sales experience, including territory management and customer relations within the capital equipment industry, or equivalent experience in a field service, technical helpdesk, or project management capacity.

Requirements

• Bachelor’s degree in engineering, science, or a business-related field
• 2+ years of sales experience, including territory management and customer relations within the capital equipment industry
• 50% Travel Domestically and Internationally

Benefits

• Health Coverage: Medical, Dental, Vision, and Prescription plans starting from your first day
• Retirement Savings: 401(k) plan with a generous company match
• Financial Protection: Employer-paid Short- and Long-Term Disability Insurance, plus Life Insurance
• Career Growth: Education Assistance Program to support your continued learning and development
• Work-Life Balance: Paid Time Off to recharge and enjoy your personal time
• Support When You Need It: Access to our Employee Assistance Program for confidential counseling and resources