North America Service Product & Marketing Leader

Role Overview

The North America Service Product & Marketing Leader owns the strategy, commercialization, growth, and digital transformation of Tennant’s North American service offerings. The role is responsible for developing and managing the service portfolio, driving recurring revenue growth through pricing and attachment strategies, enabling sales through marketing and commercial tools, and leading cross-functional initiatives that modernize the systems and processes used by customers, sales teams, and field technicians.

What You Will Do

Develop and manage the service portfolio, drive recurring revenue growth, enable sales through marketing and commercial tools, and lead cross-functional initiatives to modernize systems and processes.

Why It Might Be a Fit

This role requires a unique blend of Product Manager, Commercial Leader, Business Strategist, and Digital Transformation Leader skills, with a strong understanding of recurring revenue and customer value.

Requirements

• Minimum of 7 years of business experience in a sales and/or service role
• Demonstrated experience developing, implementing, and evaluating cross-functional business strategies
• Proven track record of achieving results in changing environments
• Bachelor’s Degree in Business Management, Finance, Marketing, or related field required
• MBA strongly preferred

Benefits

• Comprehensive benefits package including multiple medical plan options
• 401(k) with a 100% match up to 6%
• Paid vacation time
• Up to 8 paid company holidays and 3 personal holidays per year
• Dental and vision coverage
• Wellness rewards
• Robust family support programs
• Company-paid disability and life insurance
• Full Employee Assistance Program