Communications & Marketing Manager

Role Overview

The Communications & Marketing Manager will manage the Ben Kinsella Trust’s day-to-day communications, marketing and campaigning activity, helping to raise awareness of our work, engage key audiences and support the charity’s objectives. This is a hands-on role that combines communications, digital marketing, CRM management, data insight and project management.

What You Will Do

Manage the charity’s external communications across email, web, social media, paid and other digital channels. Plan, create and publish high-quality content, including news stories, case studies, campaign materials, blogs, videos and stakeholder communications, supported by a clear content calendar.

Why It Might Be a Fit

Experience in a communications, marketing or digital engagement role. Excellent written and verbal communication with the ability to tailor content for different audiences. Digital and technical marketing skills, with understanding of how CRM, data and digital tools improve engagement, reach, conversion and campaign performance.

Requirements

• Experience in a communications, marketing or digital engagement role
• Experience managing multi-channel communications, including email, social media, websites and paid channels
• Experience using CRM systems and managing audience data for segmentation and targeting
• Experience using data, analytics and testing to improve communications or marketing performance
• Experience planning and delivering campaigns across communications or marketing channels
• Experience managing projects with multiple stakeholders
• Experience creating written, visual and digital content for a range of audiences
• Experience line managing staff, volunteers or contractors

Benefits

• Flexible working opportunities where possible
• 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
• Enhanced sick policy
• Contributory pension scheme
• Cycle to work scheme with the Green Commute Initiative
• Personal development opportunities