Role Overview
Lead Lighthouse’s Finance Operations Service team, supporting the team deliver high-quality billing support for complex customer accounts while building a more proactive, scalable operation.
What You Will Do
Manage and coach a distributed Service team across regions, creating clarity, accountability, and momentum. Bring structure to backlog and escalations, strengthen proactive service for key accounts, and partner across teams to solve complex billing challenges.
Why It Might Be a Fit
You’ll have impact leading and developing a growing global team, improving operational discipline and prioritization, and championing practical AI adoption.
Requirements
- 3+ years of people management experience
- Experience in Finance Operations, billing, quote-to-cash, or a similar operational environment
- Strong operational mindset
- Proactive and disciplined about prioritization
- Genuinely interested in AI
- Strong cross-functional communication skills
- Comfortable working with CRM and operational systems
Benefits
- Flexible working environment
- Flexible time off
- Collaborative team
- Career development
- Impactful work
- Mobility options
- Competitive compensation
- Net allowance
- Vouchers
- Comprehensive health insurance
- Pension funding
- Referral bonuses
To apply for this job please visit job-boards.eu.greenhouse.io.

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