Staff Product Manager, Martech

Remote Full TimeCalifornia, United States (Remote)The RealReal

Role Overview

The MarTech Product manager is responsible for accelerating customer acquisition and retention, driving our active customer base, frequency, CLV and ROAS. Reporting directly to the Director of Product, Customer, this role owns the conceptual, strategic, and technical development of our core marketing data and technology infrastructure.

What You Will Do

Define, articulate, and execute the product vision and long-term strategy for martech, including scaled customer journey personalization across channels, and content & offer creation, and loyalty. Manage multiple engineering squads, technical backlogs, and data science collaborators to ship world-class features while balancing tech debt.

Why It Might Be a Fit

7+ years of experience in Product Management with a dedicated focus on marketing technology, with a proven emphasis on backend martech infrastructure, data platform architectures, or core growth engines rather than pure creative campaign execution.

Requirements

  • 7+ years of experience in Product Management with a dedicated focus on marketing technology
  • Direct experience designing, scaling, or managing Customer Data Platforms (CDPs), customer identity resolution/graphs, and cross-channel marketing automation frameworks
  • Proven technical ownership over enterprise-scale transaction/entitlement infrastructure, loyalty programs, or automated promotional engines
  • Proven track record of managing and leading multiple concurrent engineering squads or highly technical, cross-functional platform initiatives
  • Demonstrated experience with core software development workflows, web technologies, complex API integrations, and managing high-scale technical backlogs
  • Strong analytical expertise utilizing data, metrics, and quantitative frameworks to back up roadmap assumptions and drive platform actions
  • Exceptional technical communication skills with a history of translating complex data pipelines and presenting strategic product recommendations to executive management

Benefits

  • Employee Stock Purchase Plan
  • 401K with Company Match
  • Medical, Dental & Vision Insurance
  • Paid Parental Leave
  • 9 Paid Company Holidays
  • Flexible Time Off (With Manager Approval)

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