Bilingual Partner Growth Specialist (English/French)

Role Overview

Join Too Good To Go Canada’s Growth team as a Bilingual Partner Growth Specialist to act as the main contact for a portfolio of partner stores, building relationships and resolving issues to improve performance and retention.

What You Will Do

Drive store portfolio success through communication, build strong relationships with partners, manage retention cases, and contribute to projects focused on improving key KPIs.

Why It Might Be a Fit

This role requires a bilingual or business proficient individual with experience in B2B client-facing roles, CRM platforms, and data analytics, with a positive and proactive mindset and excellent communication skills.

Requirements

• Bilingual or business proficiency in French
• Experience in a B2B client-facing role
• Experience working with CRM platforms (e.g. Salesforce) and data analytics platforms (e.g. Looker, Tableau)
• Excellent written and verbal communication skills
• Excellent interpersonal and communication skills, an empathetic and patient approach
• Autonomous and independent, with the ability to schedule time and juggle multiple tasks

Benefits

• Flexible Work & Time Off
• 20 paid vacation days each year
• Paid volunteer time through our Shareback program
• Paid parental leave with top-up support beyond government programs
• Work abroad for up to 30 days a year
• Comprehensive supplemental health benefits
• Employee and Family Assistance Program (EFAP)
• Subsidized monthly ClassPass credits
• RRSP matching