Account Manager

Role Overview

We are seeking a dedicated Account Manager with strong customer service skills to support out brokers and Underwriting teams in servicing independent insurance agents. This is a client-facing role in a high-volume environment where attention to detail and integrity are essential.

What You Will Do

Handle and respond to incoming phone calls and emails, provide day-to-day account support, handle inquiries, endorsements, and issue resolution, facilitate communication between carriers and agents, and efficiently manage tasks in the agency management system.

Why It Might Be a Fit

Enjoy a total rewards package that recognizes your contributions, with competitive benefits and opportunities for professional growth. If you are a dedicated professional looking to advance your career in the insurance industry, we invite you to apply!

Requirements

• High school diploma or equivalent
• Minimum two years of customer service experience
• Strong verbal & written communication, critical thinking, organization, and adaptability to changing processes
• Proficiency in computer systems and agency management software
• Ability to work regular core hours, Monday – Friday, 8:00am – 5:00pm

Benefits

• Competitive benefits
• Opportunities for professional growth