Director, Marketing Operations and Delivery

Role Overview

The Director, Marketing Operations and Delivery will serve as the execution engine behind the Marketing Division and Private Segment & Product Marketing (PSPM) strategy, ensuring priorities move from vision to action with excellence, discipline, and measurable results. This role will lead a team responsible for ensuring work is effectively prioritized, coordinated, and delivered across multiple stakeholder groups while fostering a culture of accountability, continuous improvement, and service excellence.

What You Will Do

As Director, Marketing Operations & Delivery, you will be responsible for operationalizing and executing the strategic priorities of the Marketing Division and PSPM organization. You will ensure strategic initiatives are translated into actionable plans, aligned across teams, and delivered with consistency, efficiency, and excellence.

Why It Might Be a Fit

Success in this role requires strong leadership, operational excellence, strategic thinking, and the ability to navigate a highly matrixed environment. You will build and develop high-performing teams, strengthen delivery practices, drive continuous improvement initiatives, and create visibility into priorities, capacity, risks, and outcomes across the division.

Requirements

• Bachelor’s degree in marketing, business administration, finance, accounting, or related field, or equivalent work experience (eight years)
• Minimum of eight years of experience in business operations, marketing operations, project management, or related disciplines, including at least three years of staff management experience within a marketing-oriented environment
• Professional certifications such as Scrum/Agile, Lean Six Sigma, PMP, or related credentials are preferred

Benefits

• Comprehensive benefits package
• Salary range: $114,600 – $166,750
• Paid time off
• Retirement plan
• Health insurance
• Equity