Business Development Representative (SMB Account Growth Focus)

Role Overview

The Business Development Representative is responsible for driving revenue growth across ZainTECH’s SMB customer portfolio through account expansion, upselling, cross-selling, and new business development activities.

What You Will Do

Manage SMB accounts, build relationships with customer stakeholders, conduct account reviews, drive revenue growth through upsell and cross-sell initiatives, identify and pursue new business opportunities, and maintain a healthy pipeline of short-cycle opportunities.

Why It Might Be a Fit

2–4 years of experience in B2B sales, SMB account management, Inside sales, Business development roles, experience within ICT, technology services, or digital solutions environments is preferred.

Requirements

• 2–4 years of experience in B2B sales, SMB account management, Inside sales, Business development roles
• Experience within ICT, technology services, or digital solutions environments is preferred
• Proven track record in Upselling, Cross-selling, Closing small to mid-sized deals
• Experience managing multiple accounts and short-cycle sales opportunities
• Familiarity with Salesforce or similar CRM platforms, Sales engagement and prospecting tools