Manages complex AI training data projects, owns end-to-end delivery, client relationships, and financial outcomes. Guides Project Coordinators and executes quality strategy in partnership with quality team, and drives process improvements and new service pilots.
Requirements
- Bachelor’s degree or equivalent experience in business, data/operations, engineering, or related fields
- 1+ years leading complex project delivery or operations (AI data, content review, annotation, labeling, or adjacent domains)
- Experience coordinating multi-team delivery and managing client touchpoints
- Strong planning and organization across parallel workstreams
- Clear written and spoken communication with senior client stakeholders
- Solid use of spreadsheets, PM/task boards, and basic BI; comfort with ETL concepts is a plus
- Quality mindset with practical use of SOPs, QA gates, and acceptance criteria
- Financial awareness (budgets, margin, change orders) and sound trade-off judgment
- Coaching ability for junior PMs and Coordinators
- Confident escalation and negotiation to resolve risks, issues, and scope questions
- Comfortable working with global, distributed teams (intermediate to advanced English)
- Near-native English with strong writing and editorial skills
- Hands-on experience with generative AI tools (text, voice, or video)
- Background in QA testing, rubric design, or AI safety/ethics evaluation
- Familiarity with data-annotation platforms and model-evaluation tools
- Ability to interpret code, datasets, and system workflows at a conceptual level (no coding required)
- Able to work independently and manage workflows effectively in a remote environment
- Multilingual ability beyond English
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