Customer Account Specialist, Customer Operations

Role Overview

The Customer Account Specialist partners with the Sales Team to add value to the FSE mission and enhance the customer experience. The CAS will drive ADI’s go-to-market strategy focused on enabling customer success on ADI’s most strategic accounts.

What You Will Do

The CAS will proactively manage all aspects of assigned customer’s demand stream with ADI, including sales support, customer interface, pricing and contracts, sales forecasting, supply and demand optimization, and project management.

Why It Might Be a Fit

The perfect candidate will be professional, agile, and able to make an impact out of the gate, with excellent presentation skills, and the ability to work collaboratively as well as independently.

Requirements

• Service-oriented individual with a four-year Bachelor’s degree
• Highly organized and detail-oriented with outstanding follow-through skills
• Must have outstanding written and oral communication skills and presentation skills
• Ability to work collaboratively as well as independently
• Excellent MS Office skills, especially Excel
• Self-motivated and disciplined, with a strong sense of ownership and the ability to execute tasks with minimal supervision
• Excellent time management capability
• Strong problem-solving and critical thinking capability
• Quick learner and willing to take on challenges