Sales Operations & Procurement Specialist-Japanese Bilingual

Role Overview

This role plays a key part in supporting both sales operations and procurement functions while working closely with management to drive operational excellence, process improvements, and cost optimization initiatives across the organization.

What You Will Do

Manage the full sales order lifecycle, prepare quotations, process invoices, partner with the billing team, provide timely responses to customer inquiries, manage contract modifications, and source quotations from vendors.

Why It Might Be a Fit

The ideal candidate will have experience in sales operations, sales support, procurement, purchasing, order management, or related operational functions, with strong coordination and communication skills, and experience working with ERP systems.

Requirements

• Business-level proficiency in both Japanese and English
• Experience in sales operations, sales support, procurement, purchasing, order management, or related operational functions
• Experience managing quotations, purchase orders, invoices, contracts, and vendor relationships
• Strong coordination and communication skills with internal teams, customers, vendors, and distributors
• Experience working with ERP systems; Microsoft Dynamics NAV (Navision) experience is preferred
• Strong Excel skills and the ability to analyze, organize, and report operational data
• Ability to manage multiple priorities, meet deadlines, and maintain a high level of accuracy and attention to detail
• Strong problem-solving and organizational skills
• Experience supporting inventory, logistics, warehouse, or supply chain operations is a plus
• Interest in process improvement, operational excellence, and KAIZEN initiatives

Benefits

• Salary: $24.50 – $26.00/hour