People Operations Partner

Role Overview

The People Operations Partner will be the trusted first call for employees and managers across assigned teams, balancing strategic partnership with hands-on operational work. The role requires a strategic thinker who isn’t afraid to roll up their sleeves and see the bigger picture of how People programs support the organization’s growth.

What You Will Do

The People Operations Partner will partner with teams and managers, coach managers on performance conversations, feedback, team changes, and employee relations, and support talent decisions such as promotion recommendations and interview participation.

Why It Might Be a Fit

The ideal candidate will have a solutions-first mindset, excellent judgment and discretion with sensitive situations, and strong knowledge of labor laws and HR compliance standards.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or related field
• 4+ years experience in HR business partnering, People Operations, or HR generalist roles
• Experience supporting hourly or shift-based workforces; healthcare, pharmacy, or clinical operations experience is a strong plus
• Experience supporting employees across multiple states and work settings
• Experience with leave administration, accommodations, and employee relations, including progressive discipline
• Hands-on experience with an HRIS and performance management tools (Lattice preferred)
• Strong data management skills: keeping records accurate, organized, and audit-ready
• Comfortable working in Google Drive (Docs, Sheets, Forms) and using AI tools like Claude to draft communications, organize information, and work more efficiently
• Excellent judgment and discretion with sensitive situations and confidential information
• Clear, approachable communication style, in writing and live, with employees at every level
• A solutions-first mindset: you brainstorm, try new approaches, and move things forward
• Comfort switching between strategic conversations and detailed operational work in the same day
• Strong knowledge of labor laws and HR compliance standards, particularly relevant to healthcare and non-exempt labor categories
• Exceptional interpersonal, consultative, and communication skills with the ability to influence and build relationships at all levels
• Experience working in a startup or high-growth environment highly preferred
• Agile, hands-on, and solutions-oriented mindset with a bias for action
• Experience supporting frontline leaders and distributed teams

Benefits

• Flexible work hours and flexible paid time off
• Generous parental leave
• Comprehensive healthcare, vision and dental benefits
• Competitive salary and equity stake