Key Leader | Cheshire Oaks Outlet (Product operations)

Role Overview

The Key Leader role is an essential part of the store leadership team, impacting salesfloor team members and guest experience every day. Key Leaders are responsible for leading by example and providing support to Educators, facilitating an outstanding guest experience in the store, and overseeing all operations of the retail floor.

What You Will Do

Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations. Support team members with ensuring a great guest experience that values guests’ time, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs.

Why It Might Be a Fit

You will contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests. Establish supportive and productive relationships with all team members. Collaborate with team members to ensure optimal guest experience and support store operations.

Requirements

• Must be legally authorized to work in the country in which the store is located
• Must be 18 years of age or older
• Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
• Must have the ability to travel to assigned store with own transportation methods
• Willing to work a flexible schedule including evenings, weekends, and holidays
• Willing to work as part of a team and also complete work independently
• Willing to move through a store for most of a shift to help guests and accomplish work
• Willing to move boxes weighing up to 30 lbs (13.6 kg)
• Willing to work in an environment with bright lights and loud music
• 1 year of retail/sales leadership experience (supervisor or people management not necessary)
• High school diploma, GED, or equivalent
• Bachelor’s degree or equivalent

Benefits

• Competitive base pay
• Team-based bonus program
• Extended health plans
• Paid time off
• Savings plans
• Generous employee discounts
• Fitness/yoga classes
• Parenthood top up program
• Personal and professional development programs