Role Overview
This position is responsible for partnering with Mohegan properties and entities to develop, capture, analyze, and optimize data within the Momentum loyalty program. The role evaluates program performance, guest engagement, member value, and cross-property participation through data-driven insights and reporting.
What You Will Do
The Manager will adhere to all privacy requirements, facilitate the creation of performance metrics, develop and execute evaluation and analysis processes, and support Mohegan properties and corporate partners on Momentum program strategy and design.
Why It Might Be a Fit
The ideal candidate will have a strong understanding of consumer behavior, loyalty strategy, program structures, benefits design, member economics, marketing analytics, and loyalty trends within and beyond the gaming industry.
Requirements
- Bachelor’s Degree in Economics, Accounting, Finance, Statistics, Applied Mathematics, Marketing Analytics, or a related field.
- Three years of progressive experience in loyalty strategy, program analysis, administration, program design, benefits development, program structures, rules engines, or a closely related area.
- Experience developing or evaluating loyalty benefits, tier or status structures, earning and redemption mechanics, member value propositions, program economics, and business cases for program enhancements.
- Three years of experience with GMS/CMS programs such as ACSC and IGT.
- Three years of data warehouse experience.
- Intermediate to expert knowledge of SQL coding and programs, business intelligence tools, and related databases
- Intermediate knowledge of Microsoft office suite products and applications
To apply for this job please visit mohegan.wd1.myworkdayjobs.com.
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