Senior Manager, Marketing AI Product Operations, CoCo

Role Overview

The Senior Manager, Marketing AI Product Operations will partner closely with cross-functional product, engineering, and supporting teams to ensure AI solutions have the right business requirements, technical requirements, product discipline, and documentation to ensure a brand-aligned, adopted, and impactful user experience across the US Commercial Organization.

What You Will Do

The ideal candidate will act as a liaison between internal AI product units, facilitate workshops, interviews, and co-creation sessions, develop business requirement documents, user stories, definitions of done, dependencies, and acceptance criteria for AI products and solutions, and maintain traceability between business goals, technical implementation, and performance metrics.

Why It Might Be a Fit

The ideal candidate combines strong business analyst experience, product discipline, and an understanding of intersecting work with technical teams, and demonstrates a breadth of diverse leadership experiences and capabilities including the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Requirements

• Bachelor’s or Master’s degree in Business, Life Sciences, Health, Design/HCI, or a related field
• 6+ years of experience in business analysis, strategy, digital transformation, or product/experience roles — preferably in healthcare or life sciences
• Demonstrated experience translating business needs into technical or product requirements, ideally in partnership with data, analytics, or digital teams
• Working knowledge of healthcare or commercial workflows and how users interact with digital tools
• Strong communication, facilitation, and stakeholder-management skills

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
• Paid vacation, holiday, and personal days
• Paid caregiver/parental and medical leave
• Health benefits to include medical, prescription drug, dental, and vision coverage