Inside Sales Representative

Role Overview

The Inside Sales Representative plays a critical role in generating revenue, building strong customer relationships, and ensuring a seamless rental experience from start to finish. This position is approximately 80% office-based and 20% working in the yard, with opportunities to cross-train with Dispatch and gain valuable knowledge of Sunstate’s rental operations.

What You Will Do

As a proactive sales professional, you will identify customer needs, recommend the right equipment solutions, develop new accounts, and grow existing business through relationship building and suggestive selling. You will serve as a key connection between our customers, Outside Sales, Dispatch, Yard, Service, and Branch Management to ensure our customers receive exceptional service.

Why It Might Be a Fit

This is a great opportunity for someone who is passionate about sales, customer service, and professional growth and wants to build a career with a company that promotes from within. The position offers a robust benefits package, paid weekly, quarterly performance bonus, and opportunities for career growth and advancement.

Requirements

• Associate or bachelor’s degree preferred
• Degree in Marketing, Sales, Business, Communications, or a related field preferred
• Customer service and/or sales experience preferred
• Strong interpersonal skills with the ability to quickly build rapport with customers and teammates
• Demonstrated ability to ask thoughtful questions, actively listen, and identify customer needs
• Interest in sales, account management, or customer success with a willingness to learn and grow
• Confident communicator who is comfortable engaging customers by phone and in person
• Strong sales ability, including suggestive selling, upselling, and identifying opportunities to increase revenue
• Highly organized and detail-oriented with the ability to manage multiple customer requests and follow-ups in a fast-paced environment
• Self-starter who takes initiative, follows through on commitments, and seeks feedback to improve
• Adaptable and resilient with the ability to remain positive and professional in a fast-paced environment
• Strong technology aptitude with the ability to learn systems such as Salesforce and RentalMan (AS400)
• Proficiency in Microsoft Office, including Outlook, Excel, and Teams
• Ability to work effectively both independently and as part of a team
• Bilingual English/Spanish preferred, depending on location
• Familiarity with DOT guidelines related to equipment transportation is a plus
• Must possess and maintain a valid, unrestricted driver’s license and meet minimum age requirements to operate company vehicles

Benefits

• Paid weekly
• Quarterly performance bonus
• Annual work boot allowance ($200)
• Rent ANY of our equipment for FREE
• FREE prescription safety glasses
• My Holiday benefit lets you celebrate a holiday that is special to you without using PTO
• Vacation Overtime Averaging benefit that pays you overtime while you’re on vacation
• Robust overall benefits package
• Opportunities for career growth and advancement