Role Overview
Supports inbound and outbound sales efforts by applying developed knowledge of electrical products, customer needs, and sales processes. Works under moderate supervision to handle routine transactions, respond to customer inquiries, and supports the sales organization in achieving revenue goals.
What You Will Do
Determines appropriate product selections and pricing for customer orders, performs order entry, quote generation, and follow-up tasks, and handles incoming calls and emails from distributors, contractors, and end users.
Why It Might Be a Fit
Champions digital adoption to streamline interactions, enhance responsiveness, and elevate the overall customer experience. Exercises professional judgment when managing customer concerns and provides informal guidance to newer team members on system use and customer service best practices.
Requirements
- Bilingual in English and Spanish
- High School Diploma
- 2-4 years of experience
Benefits
- 401k with Matching
- Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
- Paid Time Off & Paid Holidays
- Long & Short-Term Disability
- Supplemental Insurance Plans
- Employee Assistance Program
- Employee Referral Program
- Tuition Reimbursement Programs
- Advancement & Professional Growth opportunities
- Parental Leave
To apply for this job please visit careers.southwire.com.
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