Head of Direct Sales Excellence

On Site Full TimeMilan, Lombardy, ItalySumUp

Role Overview

The Head of Direct Sales Excellence will be the driver of keeping priorities, performance, and ways of working aligned across the whole Direct Sales channel. This is a senior, cross-market leadership role with real initiatives to drive and a team to lead.

What You Will Do

The Head of Direct Sales Excellence will build one clear view of how Telesales and Key Accounts are performing, run the channel’s quarterly goal setting, lead change across the channel, and turn feedback from sales teams into a prioritized list of fixes and improvements.

Why It Might Be a Fit

The ideal candidate will have significant experience leading sales operations, commercial operations, or a similar function at a senior level, with a proven track record of partnering with senior Sales leaders to shape channel strategy.

Requirements

  • Significant experience leading sales operations, commercial operations, revenue operations, or a similar function at a senior level
  • Proven track record of partnering with senior Sales leaders to shape channel strategy
  • Strong skills in commercial performance analysis
  • Confidence influencing senior stakeholders across Sales, Product, Marketing, and Finance
  • Comfort working through ambiguity while leading complex, cross-functional programmes

Benefits

  • Virtual Stock Option programme
  • Dedicated annual L&D budget for attending conferences and/or advancing your career through further education
  • Private health insurance, including optical and dental
  • Life insurance from MetLife for 2× your salary
  • Break4me: 1-month sabbatical after 3 years of service
  • Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team

To apply for this job please visit sumup.com.

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