Role Overview
As a Customer Experience Associate, you will work in a fast-paced environment, processing financial transactions, understanding customer needs, and recommending solutions. You will also be responsible for building a positive, diverse, and equitable work environment by promoting team effectiveness and participating in personal performance development.
What You Will Do
Your day-to-day responsibilities will include processing financial transactions, understanding and determining customer needs, responding and resolving customer concerns, achieving assigned goals and business objectives, and delivering quality customer experiences.
Why It Might Be a Fit
We are looking for a dynamic communicator with established customer experience skills who can connect with different people in a calm, courteous, and effective manner. If you are a go-getter who can exercise initiative and be accurate and detail-oriented, we encourage you to apply for this role.
Requirements
- High School diploma and/or 1+ years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills
- Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail-oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills
Benefits
- Base salary
- Variable compensation
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
To apply for this job please visit td.wd3.myworkdayjobs.com.
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