Customer Growth Coordinator

Role Overview

The Customer Growth Coordinator is responsible for identifying and driving growth opportunities across Cary’s existing customer base, online customers, house accounts, and dormant accounts. This role partners closely with Sales, Marketing, Ecommerce, Customer Service, and leadership to uncover opportunities that increase customer value, improve engagement, and generate additional revenue.

What You Will Do

The Customer Growth Coordinator will analyze customer behavior, ecommerce activity, marketing initiatives, and business data to uncover opportunities that increase customer engagement, revenue, and long-term customer value. They will work closely with leaders from Sales, Marketing, Ecommerce, Customer Experience, and Analytics to identify trends, develop growth initiatives, test new ideas, and turn insights into action.

Why It Might Be a Fit

This role is ideal for someone who enjoys combining creativity, technology, customer insights, and data to help drive business growth. The successful candidate will have a strong understanding of our customers, products, systems, and growth strategies before transitioning into the Customer Growth Coordinator role.

Requirements

• Recent college graduate or early-career professional
• Degree in Business, Information Systems, Marketing, Communications, Analytics, Economics, Finance, Ecommerce, or a related field
• Curious and eager to learn
• Strong analytical and problem-solving abilities
• Strong written and verbal communication skills
• Organized and detail-oriented
• Comfortable working with data and technology
• Strong Excel and Microsoft Office skills
• Positive attitude and growth mindset
• Interest in AI, ecommerce, marketing, customer experience, and business growth

Benefits

• Competitive salary
• Opportunity to work on high-impact growth projects
• Structured training and development
• Opportunity to help shape a new customer growth function
• Significant career growth potential
• A collaborative, entrepreneurial environment where ideas matter

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