Customer Experience Show Lead

On Site Full TimeJersey City, New Jersey, United StatesThe Collecting Group

Role Overview

Collectors is looking for a Customer Experience Show Lead to provide world-class customer care to fans at drop-off events, shows, and Walk-In Wednesday events. The role involves managing employees, developing the concierge team, and ensuring the success of the team in their jobs and at events.

What You Will Do

The Customer Experience Show Lead will be responsible for handling and transportation of all product, cash, and credit card invoices, training staff on receiving and processing submissions, and prioritizing responsibilities during show hours.

Why It Might Be a Fit

The ideal candidate will have excellent communication skills, problem-solving abilities, and time management skills, with a keen eye for keeping submissions and a willingness to work well with others.

Requirements

  • Driver’s license
  • Valid passport
  • Communication skills
  • Problem-solving skills
  • Time management skills
  • Interpersonal skills
  • Teamwork skills
  • Organizational skills
  • Judgment skills
  • Professionalism
  • Quality

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Fertility assistance benefits
  • Commuter assistance benefits
  • Educational assistance benefits
  • 401(K) matching plan
  • Paid vacation
  • Holiday pay
  • Employee discounts
  • Flexible hours
  • Fun working environment

To apply for this job please visit collectorsuniverse.wd1.myworkdayjobs.com.

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