Bilingual People Operations Associate

Role Overview

Support new hires and current associates through onboarding, answer questions about policies and procedures, and ensure compliance in a fast-growing organization.

What You Will Do

Facilitate a welcoming and efficient onboarding process, provide personalized support, act as a primary resource for associates, and maintain up-to-date associate information.

Why It Might Be a Fit

The role requires strong communication skills, attention to detail, and a passion for service to support a positive and engaging work environment.

Requirements

• Bilingual Proficiency: Fluent in both Spanish and English (speaking, reading, writing)
• High school diploma/GED required; bachelor’s degree in HR or Business preferred
• 0-2 years of related HR or People Operations experience
• Proficient in MS Word, Outlook, Excel, PowerPoint; Workday experience preferred
• Organized & Detail-Oriented: Able to multitask and prioritize in a fast-paced environment while ensuring accuracy
• Strong written and verbal communication skills with a positive, team-focused attitude
• Problem-Solver: Takes ownership, uses critical thinking, and seeks solutions that support a positive associate experience
• Discretion: Comfortable handling sensitive information with compassion and integrity

Benefits

• Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts
• Financial Security: 401k with company match, life and disability insurance, AD&D, and business travel coverage
• Paid Time Off: Up to 15 PTO days annually + 10 paid holidays, 1 floating holiday, and 1 volunteer day
• Professional Development: Tuition reimbursement up to $5,250 per year and access to our online education center
• Additional Perks: Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs

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