HSBC Singapore is seeking a high-calibre professional to join us as VP, Customer Experience and Insight, responsible for end-to-end complaint handling for WPB and for leading the serious-complaints program. You will drive improvements, act as SME for regulatory investigations, report trends, and coach frontline teams while ensuring data standards and adherence to policies.
You will engage stakeholders across the organization, champion the voice of the customer, and help shape strategies to
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To apply for this job please visit en-sg.whatjobs.com.
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