Business Intelligence Analyst I (Data Analyst – Digital Engagement Focus) (Hybrid)

Hybrid Full TimeMassachusetts, United StatesMAPFRE

We are looking for a skilled Data Analyst who will be responsible for transforming complex data into meaningful insights that support business decision-making. The ideal candidate will have strong analytical capabilities and deep hands-on experience with Power BI, Splunk, Looker Studio and Google Analytics.

Requirements

  • Develop, maintain, and optimize Power BI dashboards, data models, and reports to support business insights.
  • Use Splunk to analyze system logs, monitor application performance, build dashboards, and support operational intelligence.
  • Leverage Google Analytics (GA4) to track digital engagement, user behavior, conversion performance, and web/mobile analytics.
  • Collaborate with cross-functional teams to understand business needs and translate them into analytical outputs.
  • Identify data trends, anomalies, and insights that help guide decision-making.
  • Ensure data accuracy, governance, and consistency across reporting sources.
  • Support ad-hoc analysis requests as needed to answer key business questions.
  • Provide troubleshooting support for analytics reporting issues, data discrepancies, and tracking-related challenges.
  • Develop and maintain comprehensive documentation outlining processes, data collection methodologies, and cross-functional dependencies.

Benefits

  • Comprehensive health coverage
  • Retirement plans
  • Paid time off
  • Flexible work options
  • Lifestyle perks like employee discounts

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