Growth Operations Manager – US Growth

Hybrid Full TimeBoston, Massachusetts, United StatesL.E.K. Consulting

Role Overview

The Growth Operations Manager will serve as the operational backbone of the US commercial growth function, working closely with the Chief Growth Officer and supporting the GTM Lead, Digital Marketing Lead, and three BD leads.

What You Will Do

The role involves operations and program management, AI and process improvement, reporting and special projects, and budget stewardship and vendor operations.

Why It Might Be a Fit

The right candidate is a high-performing operator with strong analytical instincts, genuine enthusiasm for AI tools, and the maturity to work effectively with senior stakeholders.

Requirements

  • 6–9 years of experience in operations, program management, marketing operations, or a PMO capacity in professional services or B2B
  • Demonstrable experience implementing AI or automation tools in a marketing, sales, or operations context
  • Strong project management skills and ability to hold multiple workstreams simultaneously without losing accuracy or urgency
  • Data-literate: comfortable with dashboards, reporting logic, and performance frameworks
  • Excellent written and verbal communication skills, including ability to produce clean, executive-ready materials
  • Collaborative and low-ego: effective at supporting others without needing to own all work product, process and outcomes
  • Proficiency with Salesforce (or comparable CRM), project management tools (Wrike or similar), and Microsoft Office
  • Bachelor’s degree required

Benefits

  • Competitive total rewards package including medical, dental, vision, life and disability insurance
  • 401(k) with employer contribution
  • HSA contributions (where applicable)
  • Paid time off
  • Other firm-sponsored benefits

To apply for this job please visit linkedin.com.

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