Role Overview
The Lead Marketing Operations Manager will help shape and evolve Lumen’s marketing technology ecosystem, enabling reliable, scalable campaign execution and more connected customer experiences. This role leads the administration and optimization of Marketo and a complex MarTech stack, bringing together technology, data, process, and automation to improve how marketing operates at scale.
What You Will Do
Administer and optimize Marketo and related marketing technologies to enable reliable, scalable campaign execution. Own the strategy, maintenance, monitoring, and optimization of integrations between Marketo and connected platforms.
Why It Might Be a Fit
Partner across Marketing, Sales, Technology, Product, and Analytics to translate evolving business requirements into scalable technology and automation solutions.
Requirements
- 5–10 years of experience administering and optimizing Marketo in enterprise environments
- Experience supporting large-scale marketing automation programs and campaign operations.
- Strong experience with Salesforce integrations and complex marketing technology ecosystems
- Experience managing integrations across multiple marketing technologies and supporting data-driven marketing operations.
- Experience developing documentation, process maps, operational procedures, and training materials.
- Strong communication skills with the ability to present technical concepts to nontechnical stakeholders.
Benefits
- Comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks
- Bonus Structure (short-term incentives, long-term incentives and/or sales compensation)
To apply for this job please visit careers.lumen.com.

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