Web Operations & Program Management Lead

On Site Full TimeRedmond, Washington, United StatesMicrosoft

Role Overview

This role is responsible for running the web team cleanly and shipping with confidence by owning portfolio program management, scalable processes, vendor operations, and the ‘how we work’ system. The role is also accountable for last-mile delivery for web launches and major updates.

What You Will Do

Coordinate last-mile web delivery, operationalize compliance and security, drive privacy-safe measurement and instrumentation readiness, run localization at global scale, own portfolio program management, and drive process improvement.

Why It Might Be a Fit

The ideal candidate will have experience creating operating rhythms, governance, and scalable processes, and will be able to partner closely with compliance, privacy, and security stakeholders.

Requirements

  • Bachelor’s Degree in Business, Marketing, Communications, Economics, Public Relations, or related field
  • 3+ years integrated marketing experience
  • Experience managing complex, cross-functional delivery across design, engineering, content, analytics, and operational stakeholders
  • Demonstrated experience creating operating rhythms, governance, and scalable processes
  • Experience coordinating web launches, including dependency management, quality assurance readiness, publish planning, and post-launch monitoring routines
  • Experience running localization programs at scale
  • Experience partnering on compliance, privacy, and security requirements for digital experiences
  • Experience managing vendors or agencies
  • Experience supporting large-scale web programs with frequent releases, global stakeholder complexity, and high-visibility launches
  • Experience building and implementing standardized launch toolkits

Benefits

  • Dental insurance
  • Vision insurance
  • Medical insurance
  • 401(k) or retirement plan
  • Paid time off
  • Paid holidays
  • Flexible work arrangements
  • Professional development opportunities

To apply for this job please visit apply.careers.microsoft.com.

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