IT Partner Manager

Role Overview

Join BAE Systems as an IT Partner Manager, a key role in transforming the IT Service Integration and Management (SIAM) capability to operate across a modern multi-partner environment. The role involves building trusted partnerships, managing partner obligations, and fostering collaborative behaviours to improve end-to-end service delivery.

What You Will Do

Build trusted relationships with strategic partners, manage partner obligations, and coordinate the resolution of cross-partner and cross-service dependencies to deliver integrated service outcomes.

Why It Might Be a Fit

The ideal candidate will have experience building and managing relationships across complex partner environments, with a strong understanding of ITIL service management principles and governance.

Requirements

• Experience building and managing relationships across complex partner environments
• Experience working within SIAM, IT Service Management, or complex multi-partner operating models
• Ability to translate operational insight and user feedback into measurable service and business outcomes
• Experience identifying and managing cross-service dependencies, risks, and improvement opportunities
• Strong stakeholder management and influencing skills across business, technical, and partner communities
• Understanding of ITIL service management principles and governance with a ITIL foundation certification or equivalent experience

Benefits

• Circa £57,000 depending on experience
• Hybrid and flexible working arrangements
• Lifelong learning and meaningful work
• Rewards tailored to what’s most important to you and your family
• Support for your financial and personal wellbeing
• A balanced lifestyle