Customer Success Manager, Support – EU

Role Overview

Everflow is a SaaS Partner Marketing platform. The Customer Success Manager will interact with clients, communicate internally and externally, and develop expertise with new products and features.

What You Will Do

Comprehend complex customer inquiries, communicate clearly, develop expertise with new products, and provide client feedback. Gain proficiency in Jira, Intercom, and Planhat.

Why It Might Be a Fit

The role requires situational understanding, out-of-the-box thinking, and solution-seeking. The ideal candidate has 4 years of affiliate marketing experience, a strong analytical background, and proficiency in English.

Requirements

• 4 years of affiliate marketing or digital advertising experience
• Experience using Everflow or other affiliate tracking platform
• Strong analytical background and a good grasp of internet technologies
• Background in Ad Operations, Customer Success, Technical Customer Support
• High proficiency in English

Benefits

• Medical Insurance Stipend
• Unlimited PTO and paid holidays
• Pension Contribution
• Paid parental leave
• Startup-like environment
• Collaborative team and culture
• Education, gym, and equipment stipend