SME Growth Manager

Role Overview

Manage a portfolio of SME customers, focusing on growth, account expansion, and retention. Identify solutions for customers, strengthen relationships, and grow account revenue.

What You Will Do

Manage a pipeline of opportunities, drive account growth, support customer retention, and provide regular updates on KPIs.

Why It Might Be a Fit

Experience in customer success, retention, or direct sales in an SME or B2B environment, strong numerical and analytical skills, and good communication skills.

Requirements

• Experience in customer success, retention, or direct sales in an SME or B2B environment
• Strong track record of achieving or exceeding revenue targets
• Good numerical and analytical skills
• Strong proficiency in MS Office, especially Excel
• Experience using CRM systems to manage customer accounts and interactions
• Strong communication and relationship-building skills