National Partner Manager, UCaaS/CCaaS Products

Role Overview

As a National Partner Manager, UCaaS/CCaaS Products, you will work remotely in the US and travel frequently to partner meetings and events. You will be responsible for serving as the primary point of contact for GoTo’s national Technology Solutions Distributor (TSD) partners, developing and maintaining a business plan for each TSD, and leading regular cadence calls to drive double-digit year-over-year growth.

What You Will Do

Your day-to-day responsibilities will include TSD Alignment & Partner Strategy, Field Alignment & Events, Education & Mindshare, and Pipeline & Performance Management. You will track partner-sourced pipeline, run monthly sales reporting, and work with internal stakeholders to remove obstacles and get things done.

Why It Might Be a Fit

We are looking for a National Partner Manager with proven channel sales experience, established relationships across the TSD and channel ecosystem, and a track record of building new ones and making an impact quickly. You will be a strategic, ambitious, and self-sufficient individual with excellent time management and the ability to balance many partners and priorities at once.

Requirements

• Proven channel sales experience (required)
• Established relationships across the TSD and channel ecosystem
• Contact center (CX) experience strongly preferred
• Salesforce experience preferred
• Able to travel frequently (~50%) for partner meetings and events

Benefits

• Comprehensive health benefits
• Generous paid time off, including paid holidays, volunteer days, quarterly self-care days, and company-designated no-meeting days
• Tuition reimbursement and access to instructor-led and on-demand learning and development programs
• The Thrive Global Wellness Program, a confidential Employee Assistance Program (EAP), a wellness app and one-on-one wellness coaching
• Employee-led communities and programs, including Employee Resource Groups (ERGs), GoTo Gives, and charitable matching

Tagged as: Pipeline Management, Salesforce