GTM Strategy and Operations Manager

Role Overview

The GTM Strategy and Operations Manager will own the data, AI workflows, and operating processes that govern pipeline from opportunity creation through close, customer handoff, and renewal. This is a hands-on builder role at the intersection of GTM Operations, analytics, and GTM Engineering.

What You Will Do

The successful candidate will establish trusted pipeline and forecast reporting, turn commercial data into decisions, and build governed AI-enabled workflows that improve forecast accuracy, deal execution, retention visibility, and leadership insight.

Why It Might Be a Fit

The successful candidate will have advanced analytical ability, strong Salesforce proficiency, hands-on experience with forecasting processes and platforms, and demonstrated success building and operationalising AI-enabled workflows.

Requirements

• 4+ years of experience in GTM Operations, Revenue Operations, Sales Operations, Customer Operations, GTM Engineering, Revenue Systems or an equivalent technical GTM role in a B2B technology or SaaS environment
• Advanced analytical ability, including experience designing data models, metric definitions, dashboard architecture, and scalable reporting infrastructure for operational and executive decision-making
• Strong Salesforce proficiency across opportunity data modelling, process design, automation, reports, dashboards, permissions, and data-quality governance
• Hands-on experience with forecasting processes and platforms, preferably Clari, including configuration, inspection, reporting, and forecast-accuracy analysis
• Demonstrated success building and operationalising AI-enabled workflows using low-code tools, integrations, APIs, or agent-based platforms
• Working knowledge of AI workflow design, including prompt design, structured outputs, testing, and evaluation, monitoring, exception handling, and human oversight
• Experience designing opportunity, close, customer handoff, renewal, and recurring-revenue reporting processes
• Ability to combine quantitative analysis with commercial judgement, communicate clear recommendations, and influence senior cross-functional leaders
• Strong requirements-gathering, process-mapping, solution design, testing, documentation, and change-management skills

Tagged as: Clari, Forecasting, Pipeline Management, Salesforce