GTM Operations Manager, Tooling and Process

Role Overview

Join Scribe as the first owner of how every AE, BDR, CSM, and SE actually does their job day-to-day. Map the real workflow role-by-role, redesign it where it’s broken, build the layer that lets managers inspect it, and run the tooling part of new hire onboarding.

What You Will Do

Map the complete day-in-the-life workflow for every GTM role, design the task, queue, and report experience, build the manager inspection layer, participate in new-hire onboarding cohorts, own change adoption, and re-architect broken workflows.

Why It Might Be a Fit

You’ve operated as a stakeholder or program owner through at least one CRM or systems implementation at a B2B SaaS company, you understand Salesforce and adjacent GTM systems well enough to brief a systems team precisely, and you’ve run onboarding or training cohorts end to end.

Requirements

• operated as a stakeholder or program owner through at least one CRM or systems implementation at a B2B SaaS company
• understand Salesforce and adjacent GTM systems well enough to brief a systems team precisely
• run onboarding or training cohorts end to end

Benefits

• Healthcare Coverage
• 401(k) Plan
• Flex Benefit
• Commuter Benefits
• PTO
• Parental Leave
• Wellness & Family Support

Tagged as: Change Management, Salesforce