Lead Customer Deal Desk Specialist (Mandarin Speaking)

On Site Full TimeMalaysiaOracle

The incumbent Deal Specialist creates, validates and processes contract documentation using Oracle’s standard document templates, a set of contract options and in accordance with Oracle’s policies and business approvals, in response to requests received from Sales.

Requirements

  • Drafting complex/ nonstandard contracts or agreements for assigned Oracle line of business, country, by utilizing approved standard and non-standard options to address all contract variations requested by Sales.
  • Validate & Ensure prepared documents are in compliance with Oracle guidelines and policies (including Oracle’s business practices, pricing, licensing and revenue recognition principles) in order to mitigate Oracle’s risk.
  • Project manage deals by collaborating and bringing all teams such as Finance, Legal, Compliance, sales, DPOs etc on one single platform.
  • Ensure all non-standard contract terms have been appropriately approved by Oracle in accordance with the relevant Oracle Global Approval Matrix and reflect all negotiated commitments.
  • Advises and assists Sales on what approvals are necessary for non-standard/ Complex transactions.
  • Support internal teams by interpreting terms already included in drafted documents as well as providing advice on non-standard terms prior to the finalization of a document.
  • Maintain knowledge of contract processes, systems, tools and applications.
  • Customer Centric – Identify/anticipate problems and initiate actions to ensure Customer requirement are delivered efficiently.

Benefits

  • Flexible medical options
  • Life insurance
  • Retirement options
  • Volunteer programs

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