As a Revenue Operations Manager, you’ll play a pivotal role in driving revenue growth through process optimization, cross-functional alignment, data-driven decision-making, and strategic planning. Your efforts will contribute to the overall success and profitability of the organization.
You are the trusted partner with regional VPs to help identify and execute improvements to internal processes across all customer-facing roles. As a Revenue Operation Manager, you will need to have strategic thinking coupled with effective execution. You’ll cultivate relationships within the sales division, pinpoint areas for improvement, and facilitate the provision of resources, tools, and support essential for successful sales
The ideal candidate is disciplined, structured, and detail-oriented, all while offering a customer-centric approach. You are a fast learner and can work independently, and have a strong sense of ownership and possess the self-confidence to further develop this role at Tacton.
You possess the ability to quickly grasp new concepts and thrive working autonomously. Coupled with a strong sense of ownership and possess the self-confidence to further develop this role at Tacton.
You will be based in our Chicago headquarters and you will report to the Head of Revenue Operations.
What you will do
As a Revenue Operations Manager, your role is crucial in optimizing revenue generation across the organization. You’ll be responsible for streamlining processes, aligning sales, marketing, and finance teams, and driving overall revenue growth. Your key responsibilities include:
- Process Optimization: Identify inefficiencies in revenue-generating processes and implement improvements to enhance operational efficiency and effectiveness.
- Cross-Functional Alignment: Foster collaboration and alignment between sales, marketing, and finance teams to ensure coordinated efforts toward revenue goals.
- Data Analysis and Reporting: Analyze sales data, customer insights, and market trends to provide actionable recommendations for revenue enhancement strategies. Prepare and present comprehensive reports to stakeholders.
- Sales Enablement: Develop and implement sales enablement programs, including training, tools, and resources, to empower the sales team and improve their performance.
- Forecasting and Planning: Work closely with sales leadership to develop accurate revenue forecasts and strategic plans to achieve revenue targets.
- Technology Management: Oversee the implementation and management of sales and revenue-related technologies, such as CRM systems and sales automation tools, to support operational efficiency and effectiveness.
- Performance Measurement: Establish key performance indicators (KPIs) and metrics to track and measure revenue performance, providing insights for continuous improvement.
- Revenue Growth Strategies: Collaborate with senior leadership to develop and execute revenue growth strategies, including pricing optimization, market expansion, and customer segmentation.
- Customer Experience Optimization: Identify opportunities to improve the customer experience throughout the revenue cycle, from lead generation to post-sale support, to drive repeat business and customer loyalty.
- Compliance and Risk Management: Ensure compliance with relevant regulations and industry standards related to revenue operations, minimizing risk and maintaining business integrity.
Requirements
- 5+ years of Sales Operations or Revenue Operations experience
- Experience in SaaS companies during periods of rapid ARR growth
- Experience working in a sales or sales leadership position is a plus
- Excellent Analytical skills – experience in data modeling and dashboarding. Ability to deeply interrogate and manipulate data. Confidence and curiosity to understand the implications of the results, and the ability to recommend and present solutions to senior stakeholders.
- Excellent understanding of standard business practices related to Sales Operations processes (sales cycle, sales processes, forecasting and pipeline management, renewals, reporting and analysis, and territory management). Experience working in Sales or Sales Leadership is a plus.
- Good knowledge of Salesforce CRM and other sales tools such as LinkedIn Sales Navigator, ZoomInfo, SalesLoft, and marketing automation tools e.g., Pardot
What we offer
At Tacton you will get the chance to develop your career in an organization that values teamwork and promotes individual growth. We offer a global and open environment working with the latest technology to solve important and complex problems in the manufacturing industry. We offer flexible working conditions, and our teamwork is based on knowledge sharing and professional respect.
Most importantly, we put high value on working as a team and having a great time together!
Our work culture and why you belong
Collaborative, Engaged, Trustworthy, Customer-Oriented, and Visionary. Do any of these value words resonate with you? If so, we would love to hear more.
And value words are only the tip of the iceberg! Our culture is so much more than words on a poster, we are all dedicated to making Tacton a great place to work. We may describe our culture as “casual” with little hierarchy, and no “big egos”. We value effort and celebrate successes. We treat each other kindly and we politely disagree with no hard feelings.
You may find that Tactonites come from many different parts of the world, with many different stories and experiences. And we think that this diversity is part of what makes us great!
We are proud to be an Equal Opportunity Employer committed to providing an environment that champions diversity. The more inclusive we are, the stronger we become.
As a Tactonite you will be welcomed with open arms (even virtually), and we have a comprehensive onboarding program that lets you get up to speed on everything Tacton does. We look forward to receiving your application. We encourage you to apply as soon as possible as we consider applications on a rolling basis.
About Tacton
Tacton is a leading Software-as-a-service company trusted by global manufacturers. We got started in the late 1990’s when six computer scientists figured out a revolutionary way to help Manufacturers overcome their most business-critical, product configuration challenges. Since those early days, we have grown to support global manufacturers seeking to thrive in a changing world.
We invite you to find out more about us @ www.tacton.com/about
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