Coupang Eats is Coupang’s innovative food delivery service, delivering high-quality meals from restaurants and cafés straight to customers’ doors. As a multi-sided platform serving consumers, merchants, and delivery partners, we aim to provide exceptional experiences for all stakeholders. Our team has developed customer-facing apps, merchant apps, delivery partner apps, merchant web portals, back-office systems, and operational centers to ensure a seamless experience for every user.
Requirements
- Drive data-informed decision-making across Coupang Eats by leading diverse projects spanning delivery operations, merchant management, and growth initiatives.
- Design, execute, and analyze A/B tests: Conduct hundreds of experiments monthly and evaluate customer and business impact.
- Build and optimize data pipelines and analytics tools: Develop Airflow-based pipelines and perform traffic, retention, and operational analyses.
- Support operational decision-making: Examples include calculating required delivery partner capacity and forecasting regional demand.
- Conduct deep-dive analyses on operational and merchant data to uncover growth strategies.
- Deliver projects ranging from data visualization and reporting to complex modeling that informs strategic decisions.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
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