Mortgage Automator is a FinTech company that provides a comprehensive platform to eliminate manual bottlenecks in private lending. We are looking for a Senior Customer Success Manager to serve as a high-impact strategic partner to our most complex clients.
Requirements
- 5+ years of experience in Customer Success, Account Management, or Consulting, specifically within FinTech, PropTech, or Private Lending.
- Proven experience managing a book of business exceeding $1M+ in ARR.
- Expert-level proficiency in Salesforce or HubSpot, with an ability to leverage CRM data for proactive outreach.
- Strong understanding of the North American mortgage landscape and regulatory environment.
Benefits
- Competitive salary
- Performance-based bonuses
- Comprehensive Time Off
- Holistic Wellness Leave
- Commuter-Friendly Hybrid
- Catered Lunches
- Growth & Learning
- Modern Workspace
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