Sales Manager, General Trade

On Site Full TimeMacau, Macau, ChinaDKSH

As a Sales Manager, General Trade, you will lead the General Trade sales organization to deliver revenue growth, distribution expansion, and execution excellence across Hong Kong and Macau markets.

Requirements

  • Develop and execute annual GT sales plans aligned with business targets and channel strategy.
  • Drive distribution expansion and penetration across priority shop types and territories.
  • Monitor and analyze key sales KPIs including revenue, margin, distribution, productivity, and execution indicators.
  • Manage and strengthen customer relationships to ensure long-term business partnership and channel competitiveness.
  • Oversee promotion implementation and ensure in-store execution compliance with company standards.
  • Review territory structure and coverage model to improve productivity and cost efficiency.
  • Identify new business opportunities and potential customers within assigned markets.
  • Prepare sales forecasts, budgets, and performance reports for senior management.
  • Coordinate closely with Marketing and cross-functional teams to ensure effective campaign execution and inventory alignment.
  • Oversee resolution of key customer issues and ensure service recovery standards are maintained.
  • Lead, coach, and develop Area Managers and Sales Representatives to enhance team capability and performance.
  • Conduct regular field coaching and structured performance reviews to close capability and execution gaps.
  • Drive accountability culture through clear target setting, KPI tracking, and follow-up discipline.
  • Develop succession pipeline and strengthen team engagement and retention.
  • Provide commercial insights and market feedback to senior management for strategic decision making.

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

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