Associate Data Scientist – Customer Support

Hybrid Full TimePune, Maharashtra, IndiaAera Technology

Aera Technology is seeking a customer-facing Associate Data Scientist to investigate complex datasets, perform exploratory data analysis, and drive long-term fixes for deployed ML/AI solutions. The ideal candidate will have strong analytical and problem-solving skills, experience with machine learning frameworks, and excellent communication skills.

Requirements

  • Investigate complex and often disorganized datasets
  • Perform extensive exploratory data analysis (EDA)
  • Design and run diagnostic experiments and adversarial tests
  • Serve as the primary technical contact for data science issues
  • Fine-tune hyperparameters, retrain models, or implement minor algorithmic adjustments
  • Collaborate with support, product, engineering, and partner teams
  • Communicate technical findings clearly and empathetically
  • Contribute to playbooks, runbooks, and best practices

Benefits

  • Comprehensive medical
  • Group Medical Insurance
  • Term Insurance
  • Accidental Insurance
  • paid time off
  • Maternity leave
  • unlimited access to online professional courses
  • people manager development programs
  • flexible working environment
  • fully-stocked kitchen

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