The Account Manager II/Customer Success Account Manager will drive high renewal rates, reduce churn, and maintain accurate, actionable data that improves forecasting reliability and decision-making.
Requirements
- 2–5 years of experience in customer success, business development, inside sales, sales support, or account management.
- Strong communication skills with a customer-first mindset.
- Ability to manage multiple tasks, deadlines, and stakeholders with precision.
- Proficiency with CRM systems (NetSuite experience strongly preferred).
- A proactive, curious mindset with a drive to improve processes and elevate customer experience.
- Comfort working cross-functionally with Sales, Marketing, Operations, and Customer Support teams.
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