Airbnb is seeking a Senior Payments Operations Manager to lead the development, standardization, and execution of global payments procedures and standards. This high-impact individual contributor role is responsible for driving the creation and adoption of procedures and establishing alignment across lines of business while maintaining a strong focus on guest and host experience. The role involves strategic thinking, operational discipline, and cross-functional collaboration with local business leaders and payment network members.
Requirements
- 12+ years of experience in payments, fintech, or financial services
- Strong background in documenting and operationalizing procedures
- Demonstrated success in leading end-to-end go-to-market (GTM) operational readiness for payments or financial products
- Exceptional collaboration and influence skills
- Proven track record of identifying operational gaps and driving change management
- Excellent written and verbal communication skills
Benefits
- Bonus
- Equity
- Employee Travel Credits
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