Join our ambitious team to help hotels create seamless guest experiences as a Customer Success Manager. The role involves onboarding new customers, providing strategic advice, identifying growth opportunities, and analyzing tool usage. Key skills include active listening, effective communication, and results-oriented mindset.
Requirements
- 3+ years of experience in customer success or account management role
- Experience with CRM/CSM platforms such as HubSpot
- Collaborative mindset and experience working with cross-functional teams
- Fluent German and English skills
Benefits
- Flexible working hours
- Regular team events
- Modern office with free parking
- Monthly shopping voucher
- Monthly child care allowance
- Monthly public transportation allowance
- Company discounts
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