We are seeking a dynamic and results-driven professional with telecoms experience and exposure to fintech solutions to support and grow relationships with our mobile operator partners.
Requirements
- Manage a portfolio of customer accounts with partial autonomy
- Serve as a key point of contact for assigned customers
- Build and maintain trusted, long-term relationships with customer stakeholders
- Lead ongoing account performance management
- Assess, clarify, and validate customer needs
- Monitor market trends, competitive dynamics, and customer performance data
- Provide structured reporting and insights into account performance
- Coordinate contractual and operational delivery
- Contribute to achieving service performance and financial targets
Benefits
- Competitive remuneration package
- Extra day off on your birthday
- Performance-based bonus scheme
- All the tech gear you need to work smart
- Multicultural working environment
- Continuous training and access to online training platforms
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