Generix is a leading SaaS vendor specializing in Collaborative Supply Chain solutions, seeking a Customer Success Manager (French Speaker) to manage strategic client relationships and ensure satisfaction, adoption, and growth.
Requirements
- Strategic account management
- Service reviews and reports
- Opportunity management and analysis
- Value delivery and customer satisfaction
- Long-term relationship building
- Customer advocacy and product improvement
- Continuous improvement and progress plans
- Contract management and renewals
- Escalation handling
- Marketing collaboration
Benefits
- Attractive compensation package
- Hybrid Working Policy
- Excellent work conditions and environment
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