Majors Customer Success Manager, EMEA

Harvey is transforming how legal and professional services operate. This is a rare chance to help build a generational company at a true inflection point, scaling fast and defining a new category in real time.

Requirements

  • Extensive background in strategic customer success or account management at Enterprise SaaS, legal (big law or in-house or in-house) or top tier management consulting firms.
  • History and comfort conducting change management and wide-scale adoption for large technology projects.
  • Excellent communication and strategic planning skills, and a capability of influencing stakeholders at every level, including at the executive level.
  • Results driven mindset and the ability to ruthlessly prioritize competing tasks and demanding customers seamlessly.
  • A strong commitment to be collaborative and proactive with a team-first mentality.

Benefits

  • Collaborative work environment
  • Opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program

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