The role is responsible for providing mentorship and guidance to team members within the Account Management Team, developing them into a group of strategic player development experts, capable of fostering and sustaining strong relationships. Ensure your team prioritises customer development and retention whilst adhering to our obligations in compliance, risk & player protection spaces.
Requirements
- 5+ years demonstrated B2C relationship management experience or 3-5 years experience in Team Management
- Demonstrated effectiveness at advanced level relationships building, B2C advantageous
- Demonstrated proficiency using various software and technology platforms, including CRM database management experience
- Demonstrated client focused approach with high level emotional intelligence
- Ability to understand the implications of actions and make recommendations for solutions
Benefits
- Competitive compensation
- Perks and benefits
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