MedInsight is looking for a Director, Account Management to lead their Account Executive team and drive expansion revenue within existing clients while protecting and forecasting annual recurring revenue (ARR) base. The ideal candidate has a proven playbook for redesigning account management operating systems and can independently diagnose issues, design solutions, and drive execution.
Requirements
- 10+ years in account management/client success/revenue leadership in B2B healthcare analytics, data, technology, or SaaS
- Demonstrated experience shifting an AM/CS function from retention-led to growth-led with measurable expansion/NRR outcomes
- Experience implementing renewal health scoring, account tiering, and account planning systems
- People leadership (5+ direct reports) through significant change
- Executive presence with payer/provider stakeholders (C-suite and clinical/actuarial leaders)
- Experience owning both renewal defense and expansion targets with clear metric separation
- Tools: Salesforce; Gainsight (or similar); sales enablement/conversation intelligence tools (e.g., Highspot, Gong)
Benefits
- Medical, Dental and Vision
- Employee Assistance Program (EAP)
- 401(k) Plan
- Discretionary Bonus Program
- Flexible Spending Accounts (FSA)
- Paid Time Off (PTO)
- Holidays
- Family Building Benefits
- Paid Parental Leave
- Life Insurance & AD&D
- Short-Term and Long-Term Disability
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